Terms and Conditions

1. Introduction

Welcome to zenex (the “Website”). By accessing or using this Website, you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.

2. Acceptance of Terms

These Terms constitute a legally binding agreement between you (the “User” or “you”) and zenex, a company registered at 5414 Northeast Cedar Road, San Antonio, Texas 78258, United States. By using the Website, you acknowledge that you have read, understood, and accept all provisions herein.

3. Use of the Website

3.1 Permitted Use

You may browse, search, and purchase products offered on the Website for personal, non‑commercial use, provided you comply with all applicable laws and these Terms.

3.2 Prohibited Conduct

• Attempting to interfere with the operation or security of the Website.
• Using automated tools (bots, scrapers, etc.) to access or extract data.
• Posting false, misleading, or defamatory content.
• Violating any intellectual property rights of zenex or third parties.

4. User Responsibilities

When creating an account or placing an order, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Orders, Payments, and Shipping

5.1 Order Acceptance

All orders are subject to acceptance and availability. zenex reserves the right to cancel or refuse any order for reasons including, but not limited to, incorrect pricing, product unavailability, or suspected fraud.

5.2 Payment

We accept major credit cards and other payment methods indicated on the Website. All payments are processed securely. You represent and warrant that you have the legal right to use the payment method you provide.

5.3 Shipping

Shipping costs and delivery times are displayed at checkout. zenex is not liable for delays caused by carriers or events beyond our reasonable control.

6. Returns and Refunds

Products may be returned within 30 days of receipt, provided they are unused, in original packaging, and accompanied by proof of purchase. Refunds will be issued using the original payment method after inspection. Certain items (e.g., personalized or perishable goods) are non‑returnable, as indicated on the product page.

7. Intellectual Property

All content on the Website, including text, images, logos, and design elements, is the property of zenex or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written permission.

8. Disclaimer of Warranties

The Website and all content are provided on an “as is” and “as available” basis. zenex makes no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or availability of the Website or its products.

9. Limitation of Liability

To the maximum extent permitted by law, zenex shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website, even if advised of the possibility of such damages.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict‑of‑law principles. Any dispute arising from these Terms shall be resolved exclusively in the state or federal courts located in Bexar County, Texas.

11. Changes to Terms

zenex may revise these Terms at any time. Updated versions will be posted on the Website with a revised “Last Updated” date. Your continued use of the Website after such changes constitutes acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Phone: +1 (210) 921-6989
• Address: 5414 Northeast Cedar Road, San Antonio, Texas 78258, United States